Shipping Policy
Orders are normally prepared within 2-5 business days after payment is confirmed.
Delivery time depends on the destination, carrier availability, customs inspection,
and local delivery conditions.
- Estimated international delivery time: 7-21 business days after dispatch.
- Tracking details are provided when a tracked service is used.
- Shipping fees, if any, are shown or confirmed before dispatch.
- Import duties, taxes, customs fees, and local handling fees are paid by the buyer.
If an address appears incomplete or high-risk, the order may be held for confirmation
before dispatch.
Return and Refund Policy
Unused standard items may be returned within 14 days after delivery. Returned items
must be unused, undamaged, and sent back with their original packaging where possible.
- Custom or personalized items are not returnable unless damaged or incorrect.
- Return shipping is paid by the buyer unless the item was damaged or incorrect.
- Refunds are issued to the original payment method after the returned item is inspected.
- Shipping charges, duties, taxes, and customs fees are not refundable unless required by law.
For damaged or incorrect items, contact support within 7 days of delivery and include
the order number, clear photos, and a short description of the issue.
Payment Policy
Orders must be paid before dispatch. This website records the order first; the store
then reviews the order and emails a matching secure payment link or invoice link.
- Keep the order number shown after checkout.
- Payment-link orders may require manual matching before the order status becomes paid.
- Orders with unresolved payment, fraud, or delivery risk may be cancelled or refunded.
- Payment card details are processed by the payment service provider, not by this website.
Privacy Policy
Beadling Studio collects order information needed to process purchases, arrange
delivery, provide support, prevent fraud, and keep required transaction records.
- Collected data may include name, email, phone, shipping address, order note, items, and order total.
- Payment details are handled by the payment service provider.
- Order data may be shared with shipping carriers and service providers only when needed to complete the order.
- Support messages may be retained to resolve order questions, refunds, delivery issues, and disputes.
Customers may contact support to request reasonable access, correction, or deletion
of personal information, subject to order, fraud prevention, tax, accounting, and
legal record requirements.
Terms of Service
By placing an order, the buyer agrees that product availability, preparation time,
delivery time, customs processing, and carrier service may vary by destination.
- Product photos are representative; handmade pieces may have small natural variations.
- Prices are listed in USD unless a future product page states otherwise.
- Orders may be refused or cancelled if the payment, address, product, or delivery risk cannot be resolved.
- Buyers are responsible for providing accurate contact and shipping information.
- Resale, brand, customs, and import compliance are the buyer's responsibility where applicable.
Contact
For order support, product questions, returns, payment matching, or privacy requests,
email [email protected].